Surely this is no way to treat your customers! The Union Street Guest House in Hudson, New York, has received very negative press and their ratings have plummeted after its management threatened to fine customers hundreds of Dollars for posting negative reviews of the hotel.
If you have booked the inn for a wedding or other type of event...and given us a deposit of any kind...there will be a $500 fine that will be deducted from your deposit for every negative review...placed on any internet site by anyone in your party
The article was seen on the Irish Independent. This is an example of customer service at its worst. Who in their right mind would want to stay in this hotel after reading this?
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