Top CRM vendors have platforms in social media, blogs, forums and feedback areas where customers and employees can share their thoughts, opinions and views on latest developments. Project managers and other middle executives can keep track of deployment status, errors and other issues.
The blog highlights what the author feels are the 4 key reasons to gamify your CRM system:
Power up morale.
Transparent communication.
Data collection.
Compatibility.
Got any more reasons? Let us know your thoughts on the blog.
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