Use powerful filters to create fine-grained lists of Accounts and Contacts.
Manage your day-to-day Customer tasks using the view that makes you the most productive.
Build bespoke Account and Contact Health Scores to fit your unique business.
Create scalable, repeatable processes with automated Playbooks.
Assemble a unified-view of each Account with data from over 100 SaaS integrations.
Add key Metrics and Segments to Dashboards to give instant access to important information.
Ernan Roman on The Huffington Post about how customer listening directs marketing effectiveness and 3 ways to leverage customer listening:
1. Realize that Customer Listening (and Responding) is a 360-Degree Commitment. 2. Customers are More Than Numbers, They are People, Talk to Them ... (And listen.) 3. Make Conversation (and Listening) Easy with Social Communities.
1. Realize that Customer Listening (and Responding) is a 360-Degree Commitment.
2. Customers are More Than Numbers, They are People, Talk to Them ... (And listen.)
3. Make Conversation (and Listening) Easy with Social Communities.
Listening to customers and engaging on social medai is essential for successful customer engagement.
Akita is Customer Success Management software that will help your business retain its customers and grow revenue.
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